Quality Mission Statement

At a meeting of the Board of Directors on December 2, 1996 RTI adopted its Quality Mission Statement. This statement was the foundation for the terminal’s subsequent registration under ISO 9002-1994 (now ISO 9001-2000).

The Quality Mission Statement is as follows:

Ridley Terminals Inc., as a marine terminal, provides continuous, high quality and high performance rail car unloading, product storage and vessel loading services.

At Ridley Terminals Inc. our customers are our reason for being. To help our customers deliver the best possible product, we are committed to providing the best quality service in a cost effective way.

To fulfill this commitment we operate in a participative management environment, as outlined in the Ridley Charter. Building on a proven history of uninterrupted service, all team members of Ridley Terminals Inc. work to satisfy the needs and desires of our customers efficiently and effectively.